Refund Policy

"Caretalk.app" is committed to providing our customers with high-quality software and services. However, we understand that there may be situations where you need to request a refund. This policy outlines the conditions under which we will issue refunds for our products and services.

Products

  • Full Refund: We do not offer full refunds for our software products, as we cannot retrieve or undo the use of our software.
  • Limited Refund: For "Yearly Plan" purchases, a 50% refund is available within 3 days of purchase.

How to Request a Refund

To request a refund, please contact our customer support team at mail@lantabur-softech.com or by WhatsApp at +8801911785373. Please include your name, order number, and a brief explanation of why you are requesting a refund.

Processing Time

Once we receive your refund request, we will review it and respond within 1 business day. If your request is approved, your refund will be processed within the next 1-2 business days. Refunds will be issued to the original payment method used for the purchase.

Exceptions

This refund policy does not apply to:

  • Refunds requested after the applicable refund period has expired.
  • Charges for services rendered or products used.
  • Refunds for discontinued products or services.

Changes to this Refund Policy

We reserve the right to modify this refund policy at any time. We will post any changes to this policy on our website.

Contact Us

If you have any questions about this refund policy, please contact us at mail@lantabur-softech.com or by WhatsApp at +8801911785373.